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September 25, 2003

CHARLESTON, W.Va. -- Gov. Bob Wise joined State Treasurer John Perdue, Division of Natural Resources Director Ed Hamrick and Chief of Parks and Recreation J.R. Pope today to unveil the new state park online reservation system.

Twin Falls State Park is the first state park to feature this online option. All other state parks will implement the system by the end of the year.

“Tourism studies indicate that our parks are one of the major draws to the state,” Wise said. “Staying at a West Virginia state park lodge will become easier as this new state-of-the-art reservation system becomes available.”

“This reservation system can be applied to a variety of lodge park properties to book lodge rooms, cabins and campground sites,” Pope says. “Guests will have the option to check the availability of a facility and status of their reservation on the Internet.”

The reservation software, roomMaster 2000, was developed by InnQuest and is used by more than 2,400 properties. The software will allow state parks to simplify the reservation process by offering a solution that merges phone, credit card systems and the Internet. Guests will have the ability to go online at and make their reservations.

Perdue said he supports the DNR’s initiative and is proud of the role his office has played in other aspects of electronic government. The Treasurer’s office provides a secure electronic payment network by which residents did $6.3 million worth of state government business from July 1 to Sept. 15 alone, most of it in tuition payments by West Virginia and Marshall University students.

“It’s my hope that we will eventually eliminate the need for paper checks in the future,” said Perdue, pointing to the cost savings realized from the avoidance of check processing.

“A lot of people worked a long time to make this happen, including the Governor and his Office of Technology, the Legislature, the Division of Natural Resources and its Parks and Recreation Section, the State Treasurer’s Office and the Information Services and Communications Division staff,” said Hamrick. “It’s a great example of how many different government offices can work together to provide better services for our customers.”

Those wanting to make a traditional reservation by phone will still have the option of calling the individual park or 1-800-CALL-WVA.




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